Terms of Use – Dixieland Monogram

Acceptance of Terms
The services that Dixieland Monogram, LLC. provides to you are subject to the following terms and conditions ("Site Terms"). The Site Terms apply exclusively to your access to, and use of, this Web Site and do not alter in any way the terms or conditions of any other agreement you may have with Dixieland Monogram for products, services or otherwise. Dixieland Monogram reserves the right to amend at any time any policies governing this Web Site, including these Site Terms, by posting the amended terms on this Web Site. Any amended Site Terms shall be effective immediately after they are initially posted on this Web Site. If you do not accept the amended Site Terms (including any referenced policies or guidelines), you must cease using this Web Site.

1. Privacy Policy
We believe strongly in providing you notice of how we collect and use data, including personally identifiable information, from the Web Site. Therefore, we have adopted a Privacy Policy to which you should refer to fully understand how we collect and use information. You understand that through your use of this Web Site or the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by Dixieland Monogram. Dixieland Monogram will not share customer's email addresses with any third party sources.  

2. Proprietary Rights; Limited License
Unless otherwise indicated, all Web Site materials, including, without limitation, the Dixieland Monogram logos, and all text, fonts, designs, graphics and other files, and the selection and arrangement thereof, are the proprietary and copyrighted property of Dixieland Monogram or its contributors or licensors. Subject to the terms set forth in these Site Terms, Dixieland Monogram grants you a limited license to make informational, non-commercial use only of this Web Site. Any other use of this Web Site or the materials contained herein without the prior written permission of Dixieland Monogram is strictly prohibited, including, without limitation: (a) any resale or commercial use of this Web Site or its content; (b) the retransmission, rebroadcasting or other distribution, display or publication of any information contained in this Web Site; (c) making derivative uses of this Web Site and its contents; (d) use of any data mining, robots or similar data-gathering or data-extraction methods; (e) downloading (other than the page caching) of any portion of this Web Site or any information contained on this Web Site, except as expressly permitted on this Web Site; or (f) any use of this Web Site other than for its intended purpose. Products, processes or technology described in this Web Site may also be subject to other intellectual property protection as well, and all rights therein are reserved by Dixieland Monogram. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark or other proprietary right of Dixieland Monogram or any third party. All information provided by Dixieland Monogram on this Web Site is the sole and exclusive property of Dixieland Monogram or its contributors or licensors.

3. Trademarks
Dixieland Monogram, the Dixieland Monograms' logos and other Dixieland Monograms' product or service names or slogans contained in this Web Site are either trademarks, service marks or registered trademarks of Dixieland Monogram and its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Dixieland Monogram. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of Dixieland Monogram, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Dixieland Monogram. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.

4. Third Party Content & Services
Dixieland Monogram may provide links to Web pages and content of third parties ("Third Party Content") as a service to those interested in this information. Dixieland Monogram does not monitor nor does it have any control over any Third Party Content or third party Web Sites. Dixieland Monogram does not endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. Dixieland Monogram does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

5. Digital Millenium Copyright Act:
The images used on Dixieland Monogram's site, are property of Dixieland Monogram, or are licensed for Dixieland Monogram to use. Any unlawful use of our images is prohibited. Any misuse will be reported to the ISP. Thank you.

You have 30 days to contact us about incorrect of defective merchandise in order to get it replaced.

Once the item has left our workspace it is your responsibility to contact the shipper if there are any delays or issues with the shipment of the item. Sorry, but it becomes out of our control. In most cases items are not insured it is your responsibility to request and pay for insurance if you would like. We can't be held responsible if the shipping service used misplaces the item(s) in your order. .

Processing Time
Processing times are posted within the information page of each item on our website. Those are average times and during peak sales days can be extended without notice. We will be updating processing times on the processing times page to try to keep you as up to date as possible.We do our best to keep all items, colors, and sizes in stock. However, sometimes we have to wait to get certain colors and sizes in stock to fulfill your order. If this is the case you will be notified and given a chance to cancel your order. Many items in your order might ship separately, but you will only be charged the original shipment fee.

Once your order has been placed please double check it for accuracy. Once your order status has been changed to "processing" or "pending fulfillment" we can no longer allow you to make changes to it. <br.
We do not insure items. You may email us for an insurance quote if you like. If an item gets lost in shipping it is not our responsibility to replace the item. If you purchase a proof it is emailed to you within a week in most cases (exact timing is listed on the item you are purchasing). The longer you take to approve the proof the longer the processing time will be. If we do not hear back from you within a month to approve your proof we will consider it approved and move on with your order. If there is missing information on your order and you do not respond to our emails within a month we reserve the right to make an executive decision on those missing items and process your order.